Remitano Review (2020 Update) – The Complete Review & Comparison

This post is the most complete Remitano review online. I wrote it from over 2-year experience using Remitano.

Remitano started as a bitcoin Peer-to-Peer market place where buyers and sellers can trade directly with each through a safe system called an escrow.

Remitano has now grown to include other services and the trade of more cryptocurrencies. It is the exchange with the largest bitcoin trade volume on Nigeria.

In this review, I will walk you through the platform, its services and how to trade safely on Remitano.

I have also included a demonstration video which you will find very interesting because it comes with trading tips.

If you are ready, let’s dive in.


Remitano Review Overview

I have laid out this review in a simple, concise and easy to understand format that even a 10-year old can follow along. I will be discussing Remitano under the following sub-headings.

  1. Remitano Features
  2. Company Overview
  3. Remitano services
  4. Currencies & Payment methods
  5. Supported countries
  6. Transaction Fees
  7. Customer Support & User review
  8. How to Use Remitano Safely
  9. Demonstration Video
  10. LocalBitcoins Vs Remitano
  11. Paxful Vs Remitano
  12. Coincola Vs Remitano
  13. Remitano Vs Luno
  14. Frequently asked Questions
  15. Conclusion – Is Remitano Legit?

You can click on any of the subheadings above to take you directly to that section.


1. Remitano Features

  • High Liquidity
  • Competitive Pricing
  • 24/7 customer support
  • Multiple currencies
  • Wallets for multiple cryptos
  • Instant Swap
  • Peer to Peer (P2P)
  • Mobile app
  • High Security
  • Fast and easy

Now you know the features, let me give you an overview of the company.


2. Company Overview

Remitano is owned by Babylon Solutions Limited which was incorporated in Seychelles. It was launched in April of 2016 as a P2P bitcoin exchange but later expanded to include more currencies and other services which I will explain later in the post.

Remitano categorizes traders based on the bank they use and their country. This is to ensure swiftness of transaction between trader. This and the 24/7 customer support via live chat makes remitano standout amongst other P2P exchange.

Nigeria is remitano’s biggest market with about $600,000 daily trade volume. For this reason, Remitano Nigeria is the second most search query on google with regards to remitano.

Also read: 10 best bitcoin exchanges in Nigeria

P2P exchanges are made possible by the escrow system. The 59 seconds video below shows how the escrow system works.


3. Remitano Services

Remitano offers the following services

  1. P2P Exchange
  2. Remitano Invest
  3. Remitano Swap
  4. Wallets
  5. Affiliate program

P2P Exchange:

This is a market place where buyers are selling can buy and sell bitcoin and other supported currencies with their local currency (e.g Naira) directly from and to one another under the safety of the escrow system.

The escrow system is explained in the video above and in my review of Paxful.

Other supported cryptocurrencies in the P2P market place include; Ethereum (ETH), Tether (USDT), Bitcoin Cash (BCH), Litecoin (LTC), Ripple (XRP).

Remitano Invest

Remitano introduced the Investment platform in 2019. Here you can invest in certain coin and profit when they appreciate in value. Investments are made with USDT.

Note that you are not buying the coin but investing and profiting from its price movement. It’s more like CFD which I explain in the iq options review. Here is how it works,

Let’s say I invest $100 in EOS coin, and in 24 hours, EOS appreciates in value by 10%, my investment will now be worth $110. likewise, if EOS depreciates by 10%, my investment will be worth $90.

My investment will remain open indefinitely until I close it. So if I close my investment at 10% appreciation, $110 will be sent to my USDT wallet.

Remitano Swap:

With this feature, you can swap one cryptocurrency for another instantly. E.g you can swap bitcoin for USDT. This feature is available in the wallet section.

Wallet

Remitano Provides wallet for 6 cryptocurrencies, here you can receive, send, store and swap the 6 supported cryptocurrencies

Affiliate Program:

Remitano is happy to share with you the revenue it generates from those you invited to use the platform. You can invite a friend using a code unique to you in the affiliate section.

There are two affiliate packages.

  1. You earn a total of 0.01btc from a referrer depending on how much they trade
  2. You earn 20% from Remitano’s 1% transaction fee from you referrer for a year.

These are the services Remitano offers, now let’s look at the payment method and supported cryptos.


4. Supported Currencies and Payment methods

Currencies supported on remitano can be group into 3 categories

  1. Currencies supported in the P2P exchange and wallet
    You can store, send and receive these currencies on remitano. They include;
  • Bitcoin BTC
  • Ethereum ETH
  • Litecoin LTC
  • Bitcoin Cash BCH
  • Ripple XRP
  • Tether USDT
  1. Currencies supported at the “investment”
    You cannot send, receive or store these currencies on Remitano but can invest in them.
  • EOS
  • Binance Coin
  • Cardano
  • Stellar
  • Tron
  • Tezos
  • ChainLink
  • Monero
  • Ethereum Classic
  • Neo
  1. Payment Methods
    These are fiat currencies used to purchase the cryptocurrencies on the P2P exchange. The currency used for payment solely depends on your country. Traders in Nigeria will use Naira, those in Ghana Cedis, Europe Euro, etc.

Note that Remitano does not provide wallets for Fiat currencies. Sellers receive fiat payment directly into their bank account from buyers.

That said, let’s look at the supported countries.


5. Supported Countries

Remitano currently supports 58 countries

Algeria, Argentina, Australia, Bangladesh, Belarus, Bolivia, Brazil, Brunei, Cambodia, Canada, Ivory Coast, China, Colombia, Denmark, DR Congo, European Union, Ghana, Indonesia, Israel, India, Iran, Italy, Japan, Kenya, Mexico, Malaysia, Myanmar, Namibia, Nigeria, Netherlands, Nepal, Norway, New Zealand, Oman, Peru, Philippines, Pakistan, Poland, Portugal, Qatar, Russia, Rwanda, Singapore, Spain, Sweden, Taiwan, Tanzania, Thailand, Turkey, UAE, Uganda, Ukraine, United Kingdom, United States, Vietnam, Venezuela, South Africa, South Korea, Zambia, Zimbabwe


6. Transaction Fees

These are fees incurable when using Remitano

P2P Exchange Fee

  • The Makers pay…………….. 1%
  • Takers pay……………………. 0%

(‘Makers’ are those that set the Buy or Sell Price while ‘Takers’ are those that sell or buy at the set prices)

Note that the Maker would likely include this fee in his rate.

Investment Fee

  • 1% ………………when you close an investment in profit
  • 0% ………………when you close at a loss

Deposit and Withdrawal Fee

CurrencyDeposit FeeWithdrawal Fee
BTC0.00020.0002
ETH0.0050.005
USDT05
BCH0.0010.0001
LTC0.00050.0005
XRP00.00001

7. Customer Support and User Review

Remitano has 24 hours customer support via live chat. But it could take up to 2 hours to get a response to your chat. This is literally taking the ‘Live’ out of the ‘Live chats’,

However, when you receive your first response, the conversation will flow smoothly. If you happen not to be online when the response comes, the reply will be sent to your email and you can reply to that email to continue the conversation.

Besides the live chat, you can also contact remitano by email at [email protected] or through twitter, facebook and telegram.

Remitano has an Excellent rating on Trust Pilot. It is impressive because most P2P exchanges have a poor score on Trust Pilot.

This shows that Remitano customer support is doing a great Job because poor scores on Trust Pilot is usually due to poor customer support.

As I said earlier, you don’t buy and sell bitcoin from or to remitano rather you trade with other traders under a safe system called an escrow. The escrow is design to ensure your safety when trading.

However some persons still lose their funds, not because the escrow failed, but because of their mistake. I will walk you through how to trade safely on Remitano but first let’s look at how safe the platform is


8. How to Trade Safely on Remitano

Remitano is a great platform to trade bitcoin, but sometimes a trader might be a scammer who just wants to take advantage of other traders on the platform. Although this platform provides a secure trading environment for both parties, it is pertinent you take extra precaution. Here is a short guide to help you trade safely.

How to Choose a Seller

Sellers and buyers are filtered based on the IP you are browsing from; You are only shown buyers and sellers from the country whose IP you are browsing from. However, you can manually choose a country from the ‘country’ drop-down tab at the top menu. Five sellers are shown per page starting from the seller with the lowest price. “DO NOT BUY FROM A SELLER BASE ON PRICE”. It is better to pay more in other to conduct a transaction with a more reputable seller. The first thing is to go through the seller’s transaction history to see how well he did in the past.

Choose your Seller based on the following qualification (you will have to click on seller’s name to see qualification):

  • He has completed over 2BTC worth of Trade with a minimum of 30 trades
  • His feedback score should be at least 90% from a minimum of 10 persons.
  • His account should have been active for over 2 months.
  • He has a verified identity, residence, phone number, Facebook.
  • Has at least 10 partners.
  • He has a maximum delivery time you are comfortable with.

Communicate with Seller

When you log into your remitano workspace, you simply hit the buy/sell bitcoin button. Here you have the option of selling or buying after that you chose a merchant according to your bank, click on the name to view his trading history. Proceed if you are comfortable with the seller, otherwise, choose another seller.

Once you have initiated a trade with a seller or buyer. There is a provision on remitano for you to contact them and start communication with them on the remitano interface. Once the trade is completed the communication channel will be closed and you see a page to rate the buyer/seller.

Please, note that before you trade, either buying or selling make sure you are only open to verified buyers or verified sellers. verified buyers or sellers are people whose details have been verified by remitano. Their identity has been reviewed and accepted by remitano. When trading with verified merchants you stand a better chance of not being scammed or cheated.

I once had an experience where I attempted to make a transaction but I was having network issues from my bank. 2 hours after my attempt to buy bitcoin, I started getting debit alerts from the bank for a transaction I only attempted and canceled (on Remitano platform). The seller on Remitano didn’t send me bitcoin because I already canceled trade but my bank has sent the money to the seller.

I complained to the bank but they couldn’t reverse the transaction. I had to contact the support team on Remitano. Thanks to the wonderful support, they immediately blacklisted the bitcoin seller and instructed him to refund my money which he later did.

If I was trading with an unverified merchant, I don’t think it would have been possible for me to get a refund of my lost money because unverified merchants have little or no details with Remitano.

Warning: I would say I was lucky because there are cases that happen like this and the victim doesn’t get refunded. So be you need to be careful. Observe the rules below.

Update: Remitano has disabled communication between traders unless there is a dispute; This was done to further reduce the risk of getting scammed by another trader.

Don’ts

  • Do not disclose more information about yourself to the seller when a trade is ongoing.
  • Do not Trade outside Remitano with Seller even though he offers you a lower price since you will not be protected by Remitano Escrow service.
  • Only use the Remitano interface to send your payment information and make sure that the names on the account details are in correspondence.
  • Be conscious of trade time to avoid transferring money to the seller after the timeout.

Click ‘I have paid’ only when you have made a payment or you might be denied the trade.

Once you have made a payment, wait for your Bitcoin to be released by the Escrow system. You can enter dispute after 10mins if bitcoin is not release to you to start communication with seller and upload your proof of payment.

Warning:  When selling bitcoin on Remitano or other P2P exchange, avoid “Man in the Middle Scam”.This is when you receive money for bitcoin from a hacked bank account. Traders have been arrested by security operatives for this. Thus it is very important that you follow the guide above and trade with only traders who are verified and are active traders especially when you are selling large amount of cryptos.

In the next section, I made a demonstration video showing how to buy and sell on Remitano. Enjoy


9. Video Demo: How to Use Remitano

I made this 23 min demonstration video just for you, to shows you how to trade, trading tips and strategy.

There are other P2P exchanges like remitano. Let’s look at 3 of its biggest rivalries.


10. LocalBitcoins Vs Remitano

Localbitcoins is the first P2P bitcoin exchange. It was founded in 2012 and available to traders from every country of the world. It supported over 20 payment method to buy and sell bitcoins. Remitano, on the other hand, was founded in 2016 but it is used more in some countries like Nigeria than Localbitcoins. Remitano has more active customer support. It sorts traders based on their bank, it supports 6 cryptos and has an invest program.

Also Read:


11. Paxful Vs Remitano

Paxful most outstanding feature is that it supports over 300 payment method. i.e any payment method you can think of. It recently launched a mobile app in August 2019. Paxful supports only the trades of Bitcoins.

Also Read;


12. Coincola Vs Remitano

Coincola has P2P exchange as well as a trading platform where traders can trade crypto pairs as is done on Binance, Quidax, Luno etc. It was launched in Hongkong and currently has over 1 million users. It supports multiple currencies and payment methods, It features makes it a strong Remitano contender, however, it has not gathered much traders from this region.

Also Read:


13. Remitano Vs Luno.

Luno is not a P2P exchange like Remitano but a trading platform/broker exchange. Luno has as many traders in Nigeria as there are on Remitano making the two exchanges are the most used in Nigeria. I have done a major comparison of these two exchanges where I highlighted their strength and weaknesses.

Also Read:


14. Frequently Asked Questions

How do I trade on Remitano?

Register on Remitano
– Verify your account
– Start trading (what my YouTube video above to learn how

Must I verify my account before I can trade?

No, however other traders might not want to trade with you as its safer to trade with a verified account.
Verification requires uploading
– ID card
– Selfie + ID card
– Date Note + ID card.
Verification is done in the profile section of your dashboard

Can I withdraw my bitcoin to and external wallet after buying?

Yes, you can withdraw your cryptos to an external wallet after buying.

Finally, it’s being a long review.

I hope you followed through?

Let’s head over to the conclusion section to wrap this up.


15. Conclusion- Is Remitano Legit or a Scam Exchange?

From the above review, I believe this question is already answered.

Remitano is registered and operated by Babylon Solution Incorporated. You don’t trade with Remitano but with other traders so Remitano cannot scam you.

If you follow the steps I listed above, you are 99.99% immune to fraud on this platform. For additional questions, refer to Remitano Help Center or engage in a live chat.

This brings us to the end of ‘Remitano Review’.

Now it’s your turn.

Do you use Remitano and what are your experiences?

Is there a P2P exchange that you believe it better that Remitano?

Do you have a question about something I wrote in this post?

Or maybe you want to commend this write up

Whichever it is, let me know in the comment section.

If you enjoy this post, encourage us to do more by sharing it on Facebook and Twitter.

Cheers!

Remitano

0.00
8.2

Reputation

9.0/10

Customer Support

8.0/10

Ease of Use

8.0/10

Security

9.0/10

Transaction fee

7.0/10

Pros

  • Mobile App
  • Ease of Use
  • Active Customer Support
  • Support Multiple Cryptos
  • 24/7 P2P Trading

Cons

  • low trade volume in some supported countries

 
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26 thoughts on “Remitano Review (2020 Update) – The Complete Review & Comparison”

  1. Awesome review. I have a LUNO account, registered in South Africa, have now registered REMITANO and got the account verified.
    Question: What is the best payment option, for a buy or sell transaction on REMITANO, from South Africa.

    Reply
  2. @Jude Umeano, you have done a good job. Very simplistic and easy to understand. But you should know that the response time of Customer”s Support on Remitano has greatly improved. Within about 5 minutes, you will get your first reply.

    Reply
  3. Yes. That is why it is a P2P exchange. It provides a safe platform for buyers and a sellers to exchanging fiat money (local currenc) for digital money (cryptocurrencies)

    Reply
  4. Pls what’s the riquirement to open an account with remitano and pls how long does it take for one to sale a crypto on their platform. Thanks

    Reply
    • the requirements are that you need to register and confirm your email address. Once you do that, you can trade. However, some traders will not trade with you if have not verified your ID or address. so I suggest you do that to trade more safely.

      it takes about 10 mins, sometimes more or less depending on how fast the trader is or how fast your bank sends alert.

      Reply
  5. Hello, I’d like to know if I need to verify my identity in order to sell. Is it necessary to get verified before I can sell my cryptos?
    Also do u know if they accept the Nigerian national ID slip because that’s what I have, I don’t have the e-card yet

    Reply
    • You need to verify, most traders would only sell or buy from a verified account. I dont know if they will accept National ID slip. you can try it to see.
      I am sure that quidax will accept your national ID card. also you do not need verification to sell your cryptos on Nairaex, however you need verification to buy.

      Reply
    • You don’t withdraw from remitano. Transactions are instantly done in remitano. You sell bitcoin and receive cash instantly before you confirm transaction. Please explain more so I can put you through

      Reply
      • Yes you have a withdrawal option on Remitano but only when you have btc on your Remitano account and wish to refund/withdraw it back to your wallet. Meanwhile I am currently having an issue where I tried withdrawing back to my wallet but another wallet ID went ahead of withdrew all my money to the last btc… I been emailing and sending messages trying to chat with their customer service but no response from them and trust me right now am being as confused as hell to where this mishap is coming from.

        Reply
        • Hello Thompson.
          I still don’t get you.
          Wallet ID is not used in remitano but in blockchain.info. Unless you mean wallet address. If you have btc in your remitano account, the only place it can be is in your wallet. So I don’t understand how you will have btc in your wallet and want to withdraw it to your wallet.

          If you have btc in your remitano wallet and want to send it to another external wallet. You have to make sure you enter the correct wallet address. If the address is wrong or the address is not a Bitcoin address, you are most likely to lose your bitcoin.

          However, I suggest you email, support to explain all this to them. Make sure you use the correct terms so that they can easily understand what you are saying. State the wallet address you sent the bitcoin to, the date and the amount. Thank you

    • Remitano does not work like luno. You get your cash instantly in your local account. Remitano does not pay into your account but the merchant you sell your crypto to does that instantly

      Reply

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